Has experience or knowledge on Incident and Problem management. Health check and monitoring production system and job scheduling to ensure SLA is meet. Troubleshoot and solve production issues related to performance and reliability throughout the software stack. Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem. Continuous improvement of the system, e.g. job automation, performance tuning. Should be able to identify and fix the bugs. At least 2-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices. At least 2-5 years of working experience, preferably in Banking or Anti money laundering. At least 2-5 years of working experience in production support in banking applications running on Windows and Unix environments. Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs. Good knowledge in Linux/Unix/Windows scripting. Hands on experience on monitoring tools like Grafana has added advantage. Should be open to learn and adapt to new technologies. Knowledge on GIT Bitbucket and Jenkins has added advantage. Knowledge on Actimize/Hadoop has added advantage. Willing to work in shifts to provide 24/7, on-call, holiday and weekend supports For the shift schedule, rotation is normally 1 week. Morning (Monday to Friday) (7am to 4pm) shift Saturday 11pm to 6am Shift Sunday: 6am to 3am Shift.