Job DescriptionJob Description
A-Line is now hiring a Customer Contract Analyst Admin in San Diego, CA!
Location: San Diego, CA
Salary: $27.34 per hour
Schedule: On-site Monday-Thursday, Remote Friday
About the Role:
We are seeking A Customer Contract Analyst Admin to join our team. The successful candidate will play a key role in supporting the MMS Dispensing Sales team and ensuring smooth execution of customer-facing quotations, contract management, and post-deal activities. You will help drive efficiency, maintain excellent communication, and support the implementation of pricing and contracting strategies.
Responsibilities:
Interact daily with the MMS Dispensing Sales team to manage the creation of customer-facing quotations.
Ensure the Tier I Quoting requests queue volume meets or exceeds department service and turnaround standards.
Communicate with the sales team via email, MS Teams, and the General Mailbox (GMB).
Maintain up-to-date knowledge of product offerings, policies, procedures, and purchase acquisition/marketing programs.
Provide pre-deal support for all dispensing contract requests and assist the field team with contract-related items and analysis.
Drive the implementation of contracting and pricing strategies, advising on new offers to meet market needs.
Protect the company's interests in terms of margin, risk, and policy, escalating issues as needed to management.
Manage the contract review/approval workflow process, ensuring compliance with policies and liaising with Business, Sales, Tier II Contracts, or Legal.
Facilitate requests to management for non-standard pricing and offerings.
Coordinate post-deal activities and ensure a smooth handover with the post-deal team for implementation.
Drive process improvement projects to enhance efficiency and effectiveness.
Maintain high standards of professionalism, integrity, and quality in all work.
Qualifications:
High School Diploma or Associate’s Degree with 5+ years of business experience, or Bachelor’s Degree with 2+ years of business experience.
Strong technical skills and proficiency in Excel for data analytics.
Proficient in Microsoft Suite (Word, PowerPoint, Outlook).
Experience with SAP and SF.com is a plus.
Excellent communication and analytical skills.
General understanding of commercial contract management, including contract strategy, pricing, product technology, quoting, and policy development.
Positive attitude with a strong work ethic and commitment to excellence.
Strong organizational and time management skills.
Must be adaptable, able to switch gears and reprioritize as needed.