Job Overview Inbox Monster is a next-generation email deliverability threat monitoring platform used by brands and agencies to improve the profitability of their email programs. Our goal is to deliver the technologies and services necessary to enable every Inbox Monster customer to realise their greatest email marketing potential. The Inbox Monster team is a workforce with team members across Ontario, Canada and in New Jersey, Charlotte, Atlanta, and Chicago. We are currently seeking a Full-Time DevOps Engineer to join our agile scum team, and with responsibilities for managing the Amazon Web Services (AWS) accounts, upgrading systems, and ensuring security obligations are met. We are seeking a skilled Development Operations Engineer to join our team. The ideal candidate will play a crucial role in ensuring the reliability and scalability of our systems while supporting the development team in deploying and monitoring applications. The ideal candidate will be proactive, able to tackle new tasks independently and committed to continuous improvement. Under the supervision of the Chief Technology Officer (CTO) the duties and responsibilities of the DevOps Engineer include, but are not limited to: Objectives of this role: Builds and implements new development tools and infrastructure within the Amazon cloud, manages AWS accounts and related services; Monitor system performance and ensure optimal operation of all systems Building and implementing new development tools and infrastructure Understanding the needs of stakeholders and conveying them to developers Working on ways to automate and improve development and release processes Ensuring that systems are safe and secure against cybersecurity threats Identifying technical problems and developing software updates and fixes Working with software developers and software engineers to ensure that development follows established processes and works as intended Planning projects and being involved in project management decisions Responsibilities: Deploy updates and fixes, and provide Level 2 technical support Monitor critical system (email, SMS) system uptime and respond to and resolve issues Building and implementing new development tools and infrastructure Build tools to reduce occurrence of errors and improve customer experience Implement and maintain automation tools for deployment, monitoring, and operations Automates and improve development and release processes; Identifies technical problems and develops software updates and fixes; Collaborates with software developers and software engineers to ensure that development follows established processes and works as intended; Develop software to integrate with internal back-end systems Perform root cause analysis of production errors and resolve technical issues Develop scripts to automate tasks Design procedures for system troubleshooting and maintenance Requirements BS/MS in Computer Science or equivalent. 2+ years of software industry experience. Experience as a DevOps engineer or in a similar software engineering role Proficiency with Git and GitHub workflows Working knowledge of databases such as MySQL and OpenSearch Excellent problem-solving attitude and a drive to tackle new challenges; Strong communication and collaboration skills; and Self-starter, capable of improving processes without direct supervision. Inbox Monster welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process. Job Type: Full-time Pay: $75,000.00-$95,000.00 per year Additional pay: Bonus pay Benefits: Casual dress Dental care Extended health care Life insurance On-site parking Paid time off Work from home Schedule: Monday to Friday On call Overtime Experience: DevOps: 1 year (preferred) Work Location: Hybrid remote in Burlington, ON L7P 0V5 Expected start date: 2024-12-01