Platform Software Engineer At RightCrowd, we are revolutionizing physical access control with SmartAccess, a next-generation platform that redefines how people interact with security systems. We are transforming an outdated industry into a seamless, futuristic experience. Imagine doors opening effortlessly, just like in Star Trek! Our innovative platform powers cutting-edge solutions that enhance the daily experiences of employees, visitors, and users. Trusted by some of the world's largest organizations, including top tech companies, our products are making a global impact. With a cloud-native backend at its core, SmartAccess integrates wearables, mobile apps, and web applications to deliver unmatched convenience and security. Join us in building the future of access control! To enhance our platform capabilities and develop new, groundbreaking infrastructure solutions, we are looking for a passionate Platform Software Engineer to join our Belgian team, based in Ghent. We are not looking for the "perfect" candidate with a flawless resume. Instead, we value curiosity, a willingness to learn, and a commitment to making a difference. If you are excited about tackling challenges, growing your skills, and contributing to innovative solutions, we'd love to hear from you, even if you do not meet every single requirement. The Belgian team, with its startup history, is at the forefront of technical innovation within RightCrowd. While acquired by RightCrowd in 2019, we still very much entail the startup spirit. We try to keep the team small and keep corporate overhead low. Our stack Infrastructure & Platform: Azure, OpenTofu, Docker, Kubernetes, ArgoCD, GitOps Observability: Grafana, Prometheus, Loki, Tempo Backend: NodeJS, TypeScript, Postgres, Redis Version control & Pipelines: Git, GitLab, GitLab pipelines, Azure DevOps Frontend: TypeScript, React, Tanstack Query Note: The tech we use changes all the time; A willingness and ability to learn new things quickly and adapt is more important than any specific technology. Key Responsibilities Design, implement and maintain our cloud-native infrastructure and platform services Lead infrastructure automation efforts using Infrastructure as Code principles Implement and maintain observability solutions across our platform Build and optimize CI/CD pipelines for reliable and efficient deployments Contribute to the development of our backend microservices Ensure platform security, scalability and reliability Create and maintain documentation while continuously sharing knowledge with the team and the broader company Assist in third-line support and handle platform-related incidents when needed Contribute to the platform architecture and provide feedback to shape the platform roadmap Requirements Fluency in English Located in US or Canada (UTC-4 to UTC-8) A commitment to lifelong learning Proven 2-4 years experience in platform engineering or DevOps roles Strong knowledge and experience in: Kubernetes and container orchestration Infrastructure as Code (preferably Terraform/OpenTofu) Cloud platforms (Azure, GCP, AWS, ...) CI/CD pipelines and GitOps practices Unix systems and networking expertise Experience with observability tools and practices Excellent debugging and problem-solving skills Analytical, intelligent and well-organised Flexible, hands-on and comfortable in a fast-paced environment Bonus points if you have experience with any of the following NodeJS and TypeScript Message queuing systems and event-driven architectures Security best practices and implementation What we have to offer Competitive salary (based on experience) Competitive benefits Flexible working hours Full remote work within US/Canada; We embrace a flexible work environment and support fully remote positions. While most of our interaction will be virtual, occasional travel may be required for team meetings and important events.