Job DescriptionJob Description
Are you looking for a Career in IT?
M&H Consulting LLC, an IT consulting firm in Massachusetts, is looking to fill a position for a field computer and networking technician. This position requires the employee to travel extensively to client sites on a daily basis in the North Shore, South Shore, Boston, and Metro West areas. Yearly salary starts at $50,000. A bachelor's degree is preferred for consideration, but not required, and strong reasoning, troubleshooting and communication skills are a must. Benefits include paid vacation time, paid sick time, a simple IRA plan with a company match, gas mileage payments, health coverage, dental reimbursement, paid smart phone, and quarterly bonuses. Details on the job description are included below.
Schedule- Monday- Friday - 8:30am- 5:30pm includes 30-60 minute lunch
On call schedule will be discussed during interview
Additional Perks
Mentorship Program
Annual merit increases based on performance
On the job training
Job Progression
Paid sick time
PTO
Salary/Wage: Yearly salary starts at $50,000-$55,000 additional income are as follow
Gas mileage payments $3600 per year
Smart Phone/Device reimbursement up to $1200/yr
3% IRA Company Match after 60 day probationary period ($1500-$1600)
Quarterly Bonuses are based on company profitability
Minimum Relevant Work Experience: Entry level, experience preferred
Minimum Education Level: Associates Degree
Job Description:
Maintains clients' computing and overall technical environment by identifying system requirements; installing upgrades; monitoring system performance, and resolving issues as they arise.
Preferred Skills/Qualifications (knowledge of most of these is required):
Server Operating Systems
PC and Apple Environments
Routers
Port Forwarding (NAT)
System Administration
Network Hardware/Software Configuration
Email Systems
DNS
DHCP
Remote Access (VPN, Remote Desktop Connection, Terminal Server)
Various Software Installations
Battery Backups
Online Backups
Computer Hardware Installation/Replacement
Duties:
Establishes system specifications by conferring with users; analyzing work flow, access, information, and security requirements; designing system infrastructure.
Establishes system by planning and executing the selection, installation, configuration, and testing of PC and server hardware, software, LAN and WAN networks, and operating and system management systems; defining system and operational policies and procedures.
Maintains system performance by performing system monitoring and analysis, and performance tuning; troubleshooting system hardware, software, networks and operating and system management systems; designing and running system load/stress testing; escalating application problems to vendor.
Secures system by developing system access, monitoring, control, and evaluation; establishing and testing disaster recovery policies and procedures; completing back-ups; maintaining documentation.
Prepares users by designing and conducting training programs; providing references and support.
Upgrades system by conferring with vendors and services; developing, testing, evaluating, and installing enhancements and new software.
Meets financial requirements by submitting information for budgets; monitoring expenses.
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Protects organization's value by keeping information confidential.
Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Application Question(s):
Do you have a reliable vehicle that allows you to travel daily?
Do you currently reside in one of these states: Massachusetts, Rhode Island, New Hampshire?
Are you willing to travel throughout eastern Massachusetts almost daily for on site support at our clients?
Education:
Associate (Required)
Experience:
IT support: 1 year (Preferred)
Microsoft Windows Server: 1 year (Preferred)
Language:
English Fluently (Required)
Work Location: On the road
Company DescriptionAs an outsourced IT firm for small businesses, we act as an IT department for companies with 1 to 100 employees. This mainly consists of being on site at clients on a regular basis to maintain, troubleshoot, and improve their IT infrastructure.Company DescriptionAs an outsourced IT firm for small businesses, we act as an IT department for companies with 1 to 100 employees. This mainly consists of being on site at clients on a regular basis to maintain, troubleshoot, and improve their IT infrastructure.