Key Responsibilities Technical Support Support IT infrastructure (PCs, physical and virtual servers, storage, network, on-premises and cloud) i.e. systems provisioning, installations, configurations as well as monitoring and maintenance.  Provide L2 technical support and advice to users on systems-related issues or queries.  Perform systems administration/maintenance and works toward continuous optimization of systems performance. Standby with on-call availability with varied shifts including nights, weekends and holidays.  Improve governance (policies, standards, guidelines) on successful delivery outcomes e.g. industry compliances, delivery frameworks/playbooks, port-mortem reviews, documentations Cross group collaboration Work closely with all technical group to on-board technical knowledge of solution offerings, inclusive of vendors and partners as needed   Qualifications/Experience/Knowledge Diploma/Degree or equivalent  Min. 2-3 years of experience preferred. Technical knowledge infra stacks i.e. x86, Unix, storage and backups, networks, security, desktops/laptops/devices, servers Knowledge of OS – Linux, Windows OS, Mac OS, and Servers Operating Systems.  Knowledge of Virtual Machines – VMware, Hyper-V Knowledge of Cloud – M365, Microsoft Intune, Knowledge of network architecture and security, routers, switches, provisioning, firewalls, and security  Possess problem solving skills and able to prioritize and manage multiple tasks. Demonstrated verbal, written communication and interpersonal skills with stakeholders Interested parties, please click the "Apply Now" below. We regret that only shortlisted applicants would be notified. Evonne Png Wen Xuan | REG No : R22105531 PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394 This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.