Job role: Contact Center Agent
Location: Remote
Job Type: Contract
Shift Start/End Time:
Hours are M-F 7am-11 pm est. (Rotational shift) Candidates must be available to work any shift within those days/times and may vary based on business needs.
Ideal Candidates:
Call center background, high professional, attention to detail, goal orientated, handles high stress environment well, flexible schedule, handles change well.).
No Planed leave for next 90 days
Must type a min of 55+ wpm with a 90% accuracy. No exceptions. Please make sure candidates are screened appropriately by passing a test. We get too many people whom blatantly lie on this skill. PLEASE LIST wpm test score at the top of the resume. If it's not listed, the candidate will be rejected.
Must show longevity in previous employment history - no job hopping. If a candidates does not show longevity in their previous employment history, they will not be considered.
Call Center experience in software support, not to be confused with engineers. Engineers will bore in this line of work and post out. They must provide software support, not hardware support and they must be in a call center role not an engineering role.
Job Type: Fixed term contract
Contract length: 6 months
Pay: $60.00-$65.00 per hour
Benefits:
Dental care
Flexible schedule
Paid time off
Vision care
Work Location: In person