Business Analysis Tools: Proficiency with business analysis and process documentation tools, such as Microsoft Visio, JIRA, and Confluence, for requirement gathering and tracking.
Data Analysis & Reporting: Experience with SQL or other data querying tools to analyze IAM data, generate insights, and support decision-making.
Workflow Design: Knowledge of IAM workflow creation and configuration, along with familiarity with role-based access controls and provisioning processes.
Requirements Documentation: Strong experience documenting business requirements, creating user stories, and developing functional specifications.
IAM Knowledge: In-depth understanding of IAM best practices, including access governance, role-based access control (RBAC), and compliance standards (e.g., SOX, GDPR).