We're looking for an eager Technical Writer Intern to join the Tecsys team for a 4-month internship position in the Winter of 2025. This internship will run from January 6th through May 2nd, 2025.
Purpose and Objectives:
As a co-op student on the Tecsys Elite Documentation Team, you will work very closely with other Technical Writers, and Research & Development (R&D) teams. We work remotely, but we are a tight-knit team.
You will have the opportunity to experience the entire release process and be involved in developing content for internal users, end users, administrators, and developers. We are a small documentation team covering a wide range of applications under the Elite™ umbrella. You will get exposure to applications ranging from warehouse management to hospital point of use.
Responsibilities:
Copy edit existing documentation
Work with AI tools to enhance documentation
Create customer documentation from user stories
Create sample scenarios using new features and take screenshots
Create short videos explaining new features
Work with source files in a GIT repository
Update company-facing documentation for internal users
Assist in developing and maintaining a taxonomy
Participating in meetings with QA, developers and product managers
Create image maps from existing images
Assist in managing localization projects
Skills and Qualifications:
Must Have:
Strong writing skills (we will want to see examples preferably of a technical nature
Strong communication skills
Willingness to learn and take a proactive approach
Curious technical aptitude – you don't need to be a developer, but you do need to know how to communicate effectively and understand baseline concepts
Experience with authoring tools
Strong multitasker
Strong proficiency in both written and verbal English communication essential for effective correspondence with clients, suppliers, business partners and colleagues beyond the province of Quebec. This role also requires you to be fully bilingual in both French and English.
Nice to Have:
Understanding of structured authoring
Exposure to structured authoring tools (oXygen, Structured FrameMaker, XMetaL)
Exposure to DITA concepts
Familiarity with agile software development practices
What else could give you an edge?
Familiarity with basic Git operations (committing, merging, branching)
Exposure to REST APIs
Exposure to Eclipse
Strong understanding of French
* Please note that you must include a professional cover letter indicating why you are a good fit for this position, as well as a full transcript of your grades – to be considered.
If selected for an interview, please bring a sample paper/article written by you that demonstrates your ability to clearly communicate an idea or concept.
Tecsys is an equal opportunity employer. Accommodation is available for applicants selected for an interview.