Come work with us! Are you self-driven and result-oriented with experience in building and maintaining meaningful professional relationships? If so, keep reading! The Professional Development Associate, Corporate Learning supports the advancement, creation, execution, and implementation of initiatives that assist Alberta businesses and their staff with learning and training opportunities. As a representative of CPA Alberta in the business community and as a liaison between the profession and employers, they raise awareness of the benefits of CPA Alberta’s customized training programs and PD savings packages, amongst other opportunities. The PD Associate will play a crucial role in fostering positive professional relationships with external stakeholders, generating ideas for marketing, coordinating projects, and providing customer experience support. CPA Alberta has offices in Edmonton and Calgary and provides hybrid Telecommuting opportunities (working from home a maximum of 3 days a week). Further information on the benefits of working with CPA Alberta can be found on our website here. What you bring Customer service oriented with the ability to build good working relationships with a diverse group of stakeholders. Effective written and verbal communication and excellent attention to detail. Excellent organizational, planning, and project implementation skills. Ability to creatively resolve problems as they arise. Experience working with LMS systems. Proficient in professional writing, editing, and proofreading. Intermediate level of proficiency in Microsoft Outlook, Word, and Excel. Three to five years of related experience and familiarity with the CPA profession and its membership is an asset. Post-secondary Degree/Diploma in a related discipline such as Communications or Business is an asset. What you will be doing Regularly engage with clients and partners to ensure strong, long-lasting business relationships. Create and implement outreach strategies to raise awareness of CPA Alberta’s corporate learning programs. Assist in the administration and set up of new business contacts and potential clients to enhance our network. Promote CPA corporate learning programs and provide relevant information to companies and CPA contacts to meet CPA Alberta engagement goals. Provide exceptional customer support and assistance to learners and other stakeholders, addressing inquiries and resolving issues promptly. Manage project tasks, develops content, and liaises with colleagues (e.g., graphic designer, web team, etc.) as needed to execute corporate-focused initiatives and materials such as brochures, emails, social media, and information guides. Collaborate with the marketing team to provide valuable input and ideas to create promotional content. Coordinate in-person venue logistics, such as room and catering bookings and vendor selection; includes the on-site execution for professional development learning and events as required. Coordinate virtual and in person learning procedures, performing necessary support duties, which may include developing speaker/instructor contracts, coordinating participant materials, coding invoices, packing materials for events, and managing registration systems. Leading customized training survey management, pulling data and preparing feedback for instructors and management. Support other ad-hoc projects within the department. Other duties as required. Why CPA Alberta CPA Alberta is the professional regulatory organization representing Alberta’s approximately 30,000 Chartered Professional Accountants (CPAs). Alberta’s CPA’s are among the more than 200,000 Canadian CPAs who provide financial and management expertise across the country and around the world, at every level and in every sector. CPA Alberta’s legislated mandate is to protect the interest of the public, protect the integrity of the profession, promote and increase the competence of Alberta CPAs, and regulate the conduct of Alberta CPAs. We’d love to hear from you If you have competency in: Values & Ethics Teamwork & Adaptability Organizational Awareness Communication Attention to Detail Planning & Organizing Problem Solving Service Orientation Don’t meet every single requirement? If you’re excited about this role but your experience doesn’t align perfectly with every qualification shown, we encourage you to apply. You may be just the right candidate for this or other roles. Working Specifications Fast paced work environment. Travel during peak periods, including overnight travel, may be required. Occasional work outside of regular working hours may be required. This position can be in either Calgary or Edmonton. CPA Alberta thanks all applicants for their interest and advises that we will contact only those selected for an interview. Equal Employment Opportunity Statement In its commitment to an equitable, diverse, and inclusive workforce, CPA Alberta welcomes applications from all qualified persons. We encourage members of equity groups (women, Black, Indigenous peoples, visible minorities, persons with disabilities, and LGBTQ2S+); and all those who may contribute to the further diversification of the organization to apply. Please notify us if you require accommodation at any time during the recruitment process.