Dispatch simplifies last-mile deliveries for businesses by providing both a reliable network of independent contractor drivers and scalable software for your own fleet. With our delivery technology, businesses can focus on what matters most while empowering them to Deliver More for their customers. Dispatch’s real-time tracking and transparency put businesses, suppliers, and technicians in control of local deliveries. Voted one of America’s Best Startup Employers by Forbes, Dispatch thrives on our commitment to strong company culture and our Five Core Values: Care – We treat our people, customers, and drivers with empathy and respect. Commitment – Every role matters; we’re dedicated to our team, mission, and plan. Transparency – We build trust by keeping our promises and owning our mistakes. Speed to Value – We make timely decisions with a focus on long-term impact. Driven to Deliver – We take radical ownership of responsibilities, valuing execution as critical. WHY YOU WOULD BE A FIT? You thrive in fast-paced, collaborative environments and are passionate about ensuring software quality through automation and process excellence. Your technical expertise, problem-solving skills, and proactive mindset make you the perfect partner for our product and engineering teams. If you enjoy taking ownership, improving systems, and driving quality from concept to delivery, you’ll excel at Dispatch. YOUR ASSIGNMENT (should you choose us and we choose you!) As a QA Automation Engineer, you’ll play a pivotal role in driving quality across Dispatch’s software solutions. You will work closely with product and engineering teams to build, execute, and scale automated testing processes, ensuring our products meet functional and non-functional requirements with precision and excellence. Your day-to-day responsibilities will include: Define and Mature QA Processes: Help define and mature QA processes, including manual and automated testing strategies, to maintain superior quality and hold the team accountable to best practices and standards. Implement Best Practices: Advocate for and implement development and testing best practices to improve software quality, reliability, and performance. Collaborate with Stakeholders: Partner with product management, engineering, and other teams during planning and design stages (shift-left testing) to establish solid requirements, acceptance criteria, and promote a quality-first mindset throughout the development lifecycle. Test Planning and Execution: Develop comprehensive test plans covering functional and non-functional requirements (e.g., usability, scalability/load, security), execute tests, log findings in bug-tracking systems, and collaborate with teams to resolve and verify fixes. Automated Testing: Design, develop, and maintain automated test scripts to optimize regression testing and continuously enhance test automation and CI/CT practices. Quality Advocacy: Advocate for quality early in the product development process by proactively identifying gaps, providing feedback, and driving improvements to Dispatch’s product solutions and tools. Stay Current in Industry Trends: Stay updated with emerging trends in QA and test automation through conferences, workshops, professional networking, and continuous learning. WHAT YOU BRING TO THE TEAM & DISPATCH 2+ years as a QA Engineer with a solid understanding of QA methodologies, test cycles, and software releases. Proficiency in object-oriented programming (e.g., Java, Ruby, JavaScript, Python) and automated testing tools like Selenium, Appium, or JMeter. Experience testing mobile applications and working in CI/CD pipelines using Git. Ability to identify gaps in testing processes, design solutions, and advocate for quality improvements. Proven ability to partner across teams and influence the product development lifecycle to prioritize quality. Experience with Ruby on Rails, behavior-driven development (BDD) tools like Cucumber, and cloud-based performance testing. Adaptability to startup environments where agility and flexibility are key. WHY YOU’LL LOVE WORKING WITH US Compensation: $65,000- $85,000 depending on experience and qualifications. Remote Flexibility: Flexibility to work remotely. Health Insurance: Comprehensive medical plans, including a $0 cost option for individuals. Dental and Vision Insurance: Full preventive care coverage. 401(K) with Match: Dispatch matches 50% of employee contributions up to 6%. Paid Parental Leave: 4 weeks of paid time off for welcoming a new family member. Flexible PTO: A minimum of 10 days off per year, with no maximum limit. Professional Development: Reimbursement of up to $500 annually. Technology Stipend: Monthly stipends for remote work essentials. And so much more… At Dispatch, we are passionate about exceptional outcomes and experiences and we value the unique backgrounds and experiences that everyone brings. We believe in a diverse workplace where everyone is included and people can bring their true and authentic selves to work every day. We foster creativity and innovation and know that our differences are strengths that help us achieve our goals as individuals and as an organization. We are committed to a workplace where employees feel valued and can perform their best. If your experience is close to what you see listed above, please consider applying. Dispatch believes that Veterans arrive with not only translatable skills and technical expertise but in addition come with the intangibles; leadership and values that we believe align with our 5 Core Values. Simply put, these qualities enable our success, so we encourage all Guardsmen, Reservists, and Veterans to consider Dispatch as their next career destination.