As a Sales Development Representative (SDR) at Netsmartz, you will play a crucial role in driving the growth of our software services. You will identify and qualify new sales opportunities, nurture leads, and set up meetings for our sales team. This position requires a proactive and results-driven individual with excellent communication and interpersonal skills. Key Responsibilities: Lead Generation: Conduct research to identify potential customers and target accounts in the North American software services industry. Outbound Outreach: Utilize various methods such as cold calling, email campaigns, social media, and networking to engage with prospects and generate interest in our services. Qualify Leads: Assess and qualify leads based on defined criteria to ensure they align with our target customer profile. Schedule Meetings: Set up meetings and appointments for the sales team with qualified leads, ensuring a smooth handoff of information. CRM Management: Maintain accurate and up-to-date records of all interactions and activities in our CRM system. Knowledge of Dynamics CRM will be a plus Collaboration: Work closely with the sales and marketing teams to develop and refine outreach strategies and messaging. Follow-Up: Persistently follow up with prospects to nurture relationships and move them through the lead generation funnel. Reporting: Provide regular reports on lead generation activities, pipeline status, and performance metrics to management Qualifications: Education: A degree in business, marketing, communications, or a related field is preferred. Experience: 3+ years of experience in a sales development or lead generation role, preferably in the software services or technology industry. Communication Skills: Excellent verbal and written communication skills with the ability to articulate complex solutions clearly and persuasively. Proactivity: Highly motivated self-starter with a strong work ethic and a passion for achieving targets. Technical Aptitude: Ability to quickly learn and understand software services and solutions. CRM Proficiency: Experience with CRM software and lead generation tools. Team Player: Ability to work effectively in a team-oriented environment and collaborate with cross-functional teams. Analytical Skills: Strong analytical and problem-solving skills to identify opportunities and improve lead generation processes. About Netsmartz Netsmartz is a leading IT services provider with a global footprint, delivering innovative solutions in software development, cloud services, and digital transformation. We partner with top-tier SaaS companies to offer cutting-edge technology solutions, ensuring our clients stay ahead in a competitive landscape. Job Types: Full-time, Permanent Pay: $50,000.00-$70,000.00 per year Additional pay: Commission pay Benefits: Dental care Extended health care Paid time off Flexible language requirement: French not required Schedule: 8 hour shift Experience: SDR: 2 years (required) Work Location: Remote Expected start date: 2024-11-04