Scientific Account Manager Genedata transforms data into intelligence with innovative software solutions that incorporate extensive biopharma R&D domain knowledge. Multinational biopharmaceutical organizations and cutting-edge biotechs around the globe rely on Genedata to digitalize and automate data-rich and complex R&D processes. From early discovery all the way to the clinic, Genedata solutions help maximize the ROI in R&D expenditure. Founded in 1997, Genedata is headquartered in Basel, Switzerland with additional offices in Boston, London, Munich, San Francisco, Singapore, and Tokyo. About The Role Are you a scientist who is attracted by solving laboratory workflow and IT challenges? Are you familiar with biologics development/CMC (e.g. cell line development, upstream and downstream processing development, analytics development, formulation development, and/or lab automation)? With award-winning platforms and deep domain expertise, Genedata solutions boost the efficiency, throughput, and quality of large-molecule R&D. Genedata platforms support the entire biotherapeutics workflow, from screening, protein engineering and optimization, expression, purification, MS characterization, analytics and QC, and developability assessment to upstream and downstream process development and drug formulation. We are looking for a Scientific Account Manager for our product Genedata Bioprocess®, a first-in-class workflow system that has been designed to increase the efficiency and quality of the biopharmaceutical development process. As a member of our professional services scientific and technical consulting team, you will be working closely with customers on a wide variety of projects and tasks with an emphasis on enterprise software deployment projects and scientific consulting projects, dealing with process and requirements analysis, large enterprise system deployments, extensions, and integrations. Your exceptional analytical skills and your ability to quickly grasp abstract concepts will help our customers of large pharma and biotech, related technology providers, and CROs/CMOs to increase the efficiency and quality of the whole biopharmaceutical development process. The position offers a high level of interactivity and responsibility in a quickly growing company, and the opportunity to work as part of a strong international team. You will be able to build long-lasting customer relationships by involvement from presales up to operational phases. This full-time position is home-based at our UK office. It requires about 20% travel within the UK and Europe, and some intercontinental travel. Your Responsibilities Work on scientific and technical customer projects, including process analysis, scientific and technical requirements analysis, large enterprise system deployment, data migration, system integration, and technology transfer projects, as well as user and technical training. The successful candidate will be expected to: Prepare and deliver scientific and technical presentations to potential customers Conduct requirement analyses and document customer needs Functionally specify and test implemented software solutions Plan and deliver training at customer sites Provide expert support and troubleshooting Manage software installations and upgrades for customers Provide technical and scientific support for sales and business development Skills & Experience MSc or PhD degree in biology, biotechnology, bioprocess or chemical engineering, quantitative biology, bioinformatics, or a related field Minimum 3 years of experience in either biotechnology and pharmaceutical or software industry Ability to present complex topics simply and rationally to diverse audiences Excellent written and verbal communication skills, fluency in English Experience in biopharma R&D, CMC, cell line development, upstream processing, downstream processing, analytics development, formulation development, bioanalytics, or lab automation is a significant plus Specifically, experience in Cell and Gene Therapies, mRNA Therapeutics, or novel vaccine technologies is desired What We Offer Genedata is on a mission to accelerate the pace of biopharma R&D. Our enterprise software solutions digitalize and automate lab operations so scientists can discover insights faster, push scientific boundaries farther, and drive change right now. With over two decades of success due to closely-knit teams of scientists, software engineers, and business experts, Genedata has become the market-leading provider of enterprise software solutions for biopharma R&D. Each employee is encouraged to contribute to the operations and evolution of the company. Our collective expertise in scientific R&D informatics, combined with our open and scalable software platform, makes us the essential technology for the operations of top biopharma companies and innovative biotechs worldwide. We are headquartered in Basel, Switzerland and have subsidiaries in the US, Germany, UK, Japan, and Singapore. Genedata offers an attractive Total Reward Package comprised of a competitive salary and attractive benefits in return for your contribution to our success. As an equal opportunity employer, Genedata proudly celebrates diversity and believes in an inclusive workplace. Next Steps Genedata does not accept applications from recruitment agencies. If you are interested in this position, please apply directly here.