The Role We’re seeking a mid to senior-level Scrum Master or Technical Program Manager (TPM) to drive smarter, more focused execution across distributed engineering teams. This role is perfect for someone who thrives in startup-like environments and is passionate about optimizing agile delivery, reducing inefficiencies, and enabling team success through structured yet flexible processes. Key Responsibilities Lead core agile ceremonies: daily standups, sprint planning, retrospectives, and demos Manage Jira boards, sprints, and reporting dashboards to ensure visibility and alignment Analyze delivery metrics and team velocity to identify bottlenecks and areas of improvement Support release planning and release execution with clear timelines and communication Partner with senior program managers on project tracking, resource coordination, and risk management Track deliverables across cross-functional teams (e.g., Web/Mobile, Data/Analytics) Question estimates, validate dependencies, and ensure sprint goals are achievable Set healthy boundaries to mitigate scope creep and protect engineering focus Communicate clearly across technical and non-technical stakeholders Promote accountability, psychological safety, and a culture of continuous improvement Preferred Qualifications 4–7+ years as a Scrum Master or Technical Program Manager Proven experience with agile transformations and data-driven process improvement Expertise in Scrum frameworks and metrics (KPI, CSFs, velocity, burndown, etc.) Hands-on experience with Jira, Confluence, and Agile dashboards Strong ability to manage cross-functional collaboration (Product, Engineering, Data) Comfortable working in PST time zone and remote-first environments Scrum certification required (CSM, PSM, SAFe, or equivalent) Excellent communication, leadership, and team-building skills Experience in e-commerce or fast-moving tech companies is a plus Technically fluent—able to participate meaningfully in engineering discussions What We Offer Flexible, remote-first work environment Collaborate with smart, driven startup teams Opportunity to shape and improve agile processes from the ground up Clear impact on product delivery and organizational success