Job Title: Senior Mac Engineer
Sector: MSP
Salary: £40,000 - £50,000 / Hybrid + Flexible Working
Location: Central London

A growing Managed Service Provider (MSP) in London is seeking a Senior Mac Engineer to join their expanding team. This is an exciting opportunity to provide high-quality Mac and JAMF user support while working on innovative projects planned for the upcoming year.

Job Summary:

As a Senior Mac Engineer, you will play a key role in delivering technical support for Mac OS and Mac devices across a diverse client base. Your responsibilities will be split between remote helpdesk support and onsite client visits, offering a dynamic and engaging work environment.

Key Responsibilities:

Provide expert support for Mac systems and applications
Deliver outstanding customer service and technical assistance
Diagnose and troubleshoot hardware and software issues
Monitor and optimise system performance
Advise clients on best practices for system maintenance and security
Collaborate with vendors and clients to ensure seamless operations
Utilize scripting knowledge (Bash preferred) for automation and efficiency
Manage tasks effectively, prioritising workload as needed

Technical Skills & Experience:

Strong experience with Mac OS support
Proficiency in JAMF / JAMF Pro and Apple Business Manager
Knowledge of Bash or PowerShell scripting (Bash preferred)
Basic understanding of firewall configurations
Excellent problem-solving and communication skills
A driving license is preferred but not essential

What's on Offer?

A structured career progression path with ongoing training and development
Hands-on experience with exciting projects in a supportive team environment
Competitive salary and benefits package
If you meet the above requirements and are looking for the next step in your career, apply now for immediate consideration and interview.

Keywords: Mac Support Engineer, Mac OS, JAMF, Scripting, Technical Support, Networking, Troubleshooting

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.