Position Title: Senior Salesforce Developer Reports to: Director of Information Technology Location: Toronto, ON About IBU International Business University (IBU) is a new and unique teaching-focused university specializing in business education that is looking for highly talented, motivated, and qualified faculty and professionals, ready for the next level of challenge in their career. Position Summary The Senior Salesforce Developer will play a pivotal role in optimizing Vega Education Group’s CRM system to enhance efficiency, productivity, and user satisfaction. Reporting to the Director of IT, this role will involve overseeing various responsibilities ranging from routine administrative tasks to system customization and data analysis. The Senior Salesforce Developer will lead successful CRM implementations, ensure data integrity, and promote user adoption through thorough training and support initiatives. Key Responsibilities: Develop and Maintain Salesforce Solutions: Build and customize Salesforce applications using Apex classes, Visualforce pages, test classes, triggers, Visualforce components, web services, REST, and SOAP APIs. Efficiently manage data through tools like Data Loader, sandbox environments, and Salesforce backup solutions. Design and Manage Integrations: Develop and oversee integrations between applications using APIs and cloud-based solutions, ensuring data consistency and synchronization across platforms such as Salesforce, AMS, Canvas LMS, and QuickBooks. Partner with stakeholders to define and implement integration requirements, enhancing operational efficiency. Implement Lightning Web Components (LWC): Drive the implementation of LWCs to improve user experience and streamline business workflows. Collaborate with stakeholders to gather requirements, analyze business needs, and translate them into scalable technical solutions. Leverage expertise in XML, JSON, HTML/CSS, and JavaScript to deliver robust Salesforce enhancements. Develop Reports and Dashboards: Create advanced reports and dashboards to deliver actionable insights. Document system configurations, workflows, and procedures comprehensively. Provide ongoing user training and develop materials to support the effective adoption of Salesforce features. Perform Related Duties: Undertake additional responsibilities as required to support organizational goals and technology initiatives. The successful candidate will have the following essential qualifications: Educational Background: Bachelor’s degree in computer science, Engineering, or a related field. Experience: At least 7 years of hands-on Salesforce development experience, with a proven ability to deliver high-quality solutions. Certifications: Salesforce credentials such as Salesforce Certified Platform Developer I/II, Salesforce Certified Application Architect, or Salesforce Certified System Architect. Technical Expertise: Advanced proficiency in Apex, Visualforce, Lightning Web Components, and Salesforce integration technologies. Integration Leadership: Demonstrated experience leading integrations using APIs and middleware tools. Strong knowledge of API protocols, including REST and SOAP, with familiarity in middleware platforms like MuleSoft, Zapier, Boomi, or comparable solutions. Web Development Skills: Expertise in XML, JSON, HTML/CSS, and JavaScript, enabling the development of scalable and robust applications. Problem-Solving Ability: Exceptional analytical and troubleshooting skills for resolving complex technical issues. Communication Skills: Strong ability to communicate technical concepts effectively to both technical and non-technical audiences. Innovative Thinking: Adept at identifying and implementing creative solutions to complex, multi-dimensional challenges in dynamic environments. Team Collaboration: Skilled at working collaboratively in culturally diverse teams, demonstrating ethics, accountability, and integrity in all interactions. Interpersonal Skills: Exhibits sound judgment and respect for others in professional interactions, fostering a positive and inclusive workplace. IBU values and embraces diversity, equality and inclusion as fundamental to our mission to educate students for career success in the business world today. Our desire is to ensure that our institution is a welcoming, inclusive, respectful, and safe environment for everyone. As an institution operating on traditional lands of Indigenous Peoples and communities, IBU recognizes its obligation as a member of the Ontario postsecondary system to join the path of reconciliation with Indigenous People. We are an Equal Opportunity Employer. If you require disability-related accommodation to participate in the recruitment process, please contact us at careers@ibu.ca and we will be happy to accommodate your needs under the Ontario Human Rights Code. Applications will be reviewed and considered as they arrive. While we appreciate all applications, we regret that we can only contact those candidates selected for an interview. We thank all applicants for their submissions. Job Types: Full-time, Permanent Benefits: Company events Dental care Paid time off Vision care Work from home Schedule: Monday to Friday Ability to commute/relocate: Toronto, ON M5R 2A7: reliably commute or plan to relocate before starting work (required) Application question(s): Do you have demonstrated experience in leading integrations using APIs and middleware tools? Do you have expertise in XML, JSON, HTML/CSS and JavaScript? Do you have advanced proficiency in Apex, Visualforce, Lightening Web Components and Salesforce integration technologies? Education: Bachelor's Degree (required) Experience: Proven Hands-On Salesforce Development: 7 years (required) Work Location: In person