Job Description Our Salesforce Platform Manager is currently recruiting for a first-class Senior Salesforce Solutions Analyst to join their highly skilled team. This role is based in our head office in Oldbury, however remote working is available Your key areas of responsibility would be: Designing and building advanced Salesforce solutions Utilise declarative functionality (flows, approvals, assignment rules, formula fields, custom fields, record types and page layouts, plug-ins from the AppExchange) to implement system enhancements to meet the evolving needs of the company. Work with 3rd party and internal development teams to implement custom/bespoke functionality. Continue professional development of Salesforce certifications and skills. Undertake knowledge transfer of new functionality to senior managers for cascading to all relevant users. Responsibilities will include but not be limited to: Building and maintenance of reporting and dashboard suites Working closely with key stakeholders throughout the business to understand requirements, design and build solutions; working with third-party developers when required. Act as an escalation point for the wider team for second line support questions Undertake transfer of knowledge to a select group of users who require admin permissions across the business. Complete regular internal system audits and prepare for upgrades. Delivering the full life cycle of projects from requirement gathering design, test and delivery Based on a solid understanding of the needs of all the company’s user groups, bring suggestions for system improvements and developments to Salesforce business lead, National Managers and Executive Board. Undertake full implementation of system developments involving declarative functionality: assignment rules, workflows & approvals, custom fields, page layouts and plugins from AppExchange. Undertake custom development of functionality on the Force.com platform. Work closely with end users to understand areas for development and to support their use of the Salesforce platform. This role will involve some national travel.