The ServiceNow senior developer will play a critical role in the development, configuration, and administration of the ServiceNow FedRamp platform. This role is responsible for creating custom workflows, integrations, and applications during the client implementation phase and will also manage the platform s ongoing maintenance and operations post-implementation. The senior developer will collaborate with various teams to ensure solutions are functional, secure, and scalable.
WHAT YOU LL NEED TO SUCCEED:

Key Responsibilities:

• Recommending best solutions to automate existing and new functionality based on ServiceNow offered applications and modules.
• Activation and configuration of ServiceNow applications to meet business needs.
• Development of workflows and scripts to personalize existing ServiceNow applications.
• Development of ServiceNow custom applications from inception to completion to automate and improve processes.
• Working closely with customers to research, design, develop and deliver innovative solutions to improve their business processes.
• Assisting in the identification of best practices for development of new and existing ServiceNow applications.
• Troubleshoot and resolve issues related to software applications, systems integration, and multiple platforms.
• Collaborate with cross-functional teams and stakeholders to ensure successful delivery of ServiceNow project

Qualifications:

• Bachelor s degree in Computer Science, Information Technology, or a related Field. Degree requirement can be supported with 4+ additional professional experiences
• 5+ years of experience with ServiceNow FedRamp implementation and platform administration
• Strong experience with ServiceNow for the following:
  • Scripting, API, workflow automation
  • Discovery of Enterprise Configuration Items (CI), categorizing the CIs into their corresponding Business, Technical, or Application Services
  • Leverage the installed ServiceGraph Connector for Azure and Cloud Discovery to consume CIs
  • Installation and configuration of the ServiceGraph Connector for AWS to consume CIs
• Proven experience implementing and configuring various ServiceNow modules
• Hands-on experience with integrations using REST, SOAP, and other integration protocols
• Experience with complex helpdesk workflow design, data integration, and platform governance
• Excellent problem-solving and communication skills to collaborate with clients and internal teams effectively
• ServiceNow Certified System Administrator, Certified Application Developer, and Certified Implementation Specialist are preferred
• Security Clearance Level: Public Trust - due to clearance citizenship is required
• Location: Remote