Title: ServiceNow Developer

Location: 100% Remote (EST Hours)

Employment Type: Contract to Hire (6 Months Hire)

• This position is for a ServiceNow Developer who will be in charge of implementing new forms, workflows, flows and/or scripting in order to produce a working process for customer use. A ServiceNow developer is responsible for the ServiceNow platform of an organization, which supports IT service management to automate business processes. The role involves designing, configuring, developing, troubleshooting and implementing baseline and custom applications to enhance the platform.

Education Requirement:

A Bachelor s or Master s degree in Computer Science or related field. Bachelor's degree and minimum 1-2 years of relevant experience in software or infrastructure engineering and architecture, including ServiceNow. Additional years of relevant experience will be considered in lieu of Bachelor's degree.

Required Skills:

• Responsible for delivering: Form / workflow / flow / scripting implementation, development testing on work implemented as well as performing code reviews on work done by other developers.
• A minimum of 1-2 years of working experience in ServiceNow app development and experience with areas such as: Service Portal, ITSM, ITAM, ITOM and CMDB
• Experience with Workflow / Flow designer
• Expert level understanding of ServiceNow Platform & its capabilities
• Knowledge of web-based protocols and standards (Web services, SOAP, REST, WSDL, JSON, XML)
• ship is required and able to obtain federal security clearance
• Strong written and verbal communication skills
• Strong interpersonal skills, customer-focused attitude and ability to deal with ambiguity
• Proven team player and team builder

Desired Skills:

• ServiceNow training and Certifications
• Experience with ITIL, Service Management, scripting, HTML and CSS Advanced understanding of object-oriented JavaScript
• Knowledge of Discovery and CMDB, including best practices for managing and scaling the CMDB
• Good understanding of data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations
• Demonstrated ability to influence and consult including providing options with pros, cons and risks around key technical decisions during design and implementation
• Strong organizational skills and understanding of the Project Management lifecycle