Title: Software Development III (ServiceNow Software Developer)
Duration: 6 months, Possible extn.
Location: DC, Remote - The position is remote and the candidate can live anywhere in the US; however, they need to be able to work east coast hours.
Security clearance: Public Trust
Note: Candidate will be able to start 2 weeks after offer acceptance as Public Trust will be obtained while training.***

ServiceNow Software Developer
REMOTE but candidates must be willing to work east coast core work hours or be local to Washington, DC area.
Public Trust

looking for a ServiceNow Developer to support ongoing ServiceNow continuous improvement projects of existing ServiceNow implementation for an enterprise. The successful candidate will be able to adapt to client needs, and to support the implementation of the ServiceNow roadmap. The ServiceNow Developer will collaborate with a diverse workforce within a matrix environment and be able to communicate effectively in obtaining and synthesizing requirements from external stakeholders, while working with the team to build upon the existing ServiceNow foundation.

Description:
- Develop ServiceNow custom applications using declarative app engine
- Provide expert configuration of ServiceNow through systems development lifecycle
- Provide unit testing of implementation
- Support development in Agile framework.
- Support requirements discussions with internal and external stakeholders and third-party contributors
- Provide subject matter expertise for ServiceNow for the enterprise

Requirements:
- Bachelor's degree and 4+ years of ServiceNow hands on experience. May consider additional years of experience in lieu of a degree.
- Must have hands on ServiceNow development experience across multiple modules in particular experience with Customer Service Management (CSM).
- Experience with HTML5, Angular JS, jQuery and CSS
- Active ServiceNow Certified Systems Administrator (CSA) Certification or the ability to obtain certification within 3 months of hire date.
- Familiarity with organizational change management
- Ability to support multiple projects simultaneously
- Knowledge of Agile/Scrum concepts
- Knowledge of ITIL concepts
- Experience working in a highly matrixed organization
- Attention to Detail: is thorough when performing work and conscientious about attending to detail.
- Demonstrates a high degree of customer service and team work. Works well with clients and other vendors in achieving mission success and is committed to providing quality products and services.
- Strong Communication Skills: be able to expresses key ideas and obtain tangible feedback from cross-functional team members and stakeholders. - - - Must possess strong creative, communication, and collaboration skills.
- Critical Thinking and Problem Solving: identifies risks and problems, and be able to conduct qualitative and quantitative analysis to generate and evaluate alternatives and to make recommendations.

Nice to haves:
- ServiceNow Certified Application Developer Certification
- ServiceNow Certified Implementation Specialist Certification
- ITIL v3 Foundations Certification
- Presentation and requirements elicitation skills