Harness is a high-growth company that is disrupting the software delivery market. Our mission is to enable the 30 million software developers in the world to deliver code to their users reliably, efficiently, securely and quickly, increasing customers’ pace of innovation while improving the developer experience. We offer solutions for every step of the software delivery lifecycle to build, test, secure, deploy and manage reliability, feature flags and cloud costs. The Harness Software Delivery Platform includes modules for CI, CD, Cloud Cost Management, Feature Flags, Service Reliability Management, Security Testing Orchestration, Chaos Engineering, Software Engineering Insights and continues to expand at an incredibly fast pace. Harness is led by technologist and entrepreneur Jyoti Bansal, who founded AppDynamics and sold it to Cisco for $3.7B. We’re backed with $425M in venture financing from top-tier VC and strategic firms, including J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures, Norwest Venture Partners, Adage Capital Partners, Balyasny Asset Management, Gaingels, Harmonic Growth Partners, Menlo Ventures, IVP, Unusual Ventures, GV (formerly Google Ventures), Alkeon Capital, Battery Ventures, Sorenson Capital, Thomvest Ventures and Silicon Valley Bank. Position Summary Have you ever been overwhelmed with on-call duties and the constant deluge of alerts? Do you feel like you’re spending more time dealing with production issues and operational toil than writing code and building new features? At Harness, we believe it’s time to rethink incident response with the power of generative AI. As a Staff Engineer on the Incident Response team, you’ll play a pivotal role in revolutionizing how engineers manage incidents. Our goal is to leverage AI to reduce alert fatigue, automate the correlation of changes with early warning signals, and streamline incident triage and resolution. By building proactive and intelligent incident response capabilities, we aim to reduce MTTR, improve SLAs, and empower engineering teams to focus on what matters most: building great software. About The Role Extensive experience developing highly scalable, distributed applications, products and services in Java, Golang or similar languages A desire to build products that solve complex technical problems for end users Deep understanding of how distributed resilient software is built and deployed Solid foundation in data structures, algorithms and software design with strong analytical and debugging skills Comfort in working in short, agile, iterative development cycles Strong desire to work in an unstructured, fast moving startup environment Formal Computer Science education or equivalent experience About You Design, develop, and maintain critical software in a fast-paced quality conscious environment Author software functional specifications and design documents Quickly understand complex systems/code and own key pieces of the system, including the delivered quality Design and implementation of scalable algorithms Diagnose and troubleshoot complex problems in a distributed computing environment Perform peer reviews of specifications, designs, and code Work alongside Site Reliability Engineers and cross functional teams to diagnose/troubleshoot any production performance related issues Environment is Java and related technologies. Work Location San Francisco, CA - Hybrid What you will have at Harness Competitive salary Comprehensive healthcare benefits Flexible Spending Account (FSA) Flexible work schedule Employee Assistance Program (EAP) Flexible Time Off and Parental Leave Monthly, quarterly, and annual social and team building events Monthly internet reimbursement Pay transparency $200,000—$215,000 USD Harness In The News Harness Grabs a $150m Line of Credit Welcome Split! Harness Recognized in Inc.'s Best Workplace Awards 2022 Harness on LinkedIn: America's Great Companies to Work For -- And What You Can Learn From #6 - Glassdoor Best Places to Work 2021 list #17 on Forbes Top 50 Cloud Companies to Work For #47 on LinkedIn’ Top 50 Companies to Work For #2 on Quartz 2021 list best places to work for remote workers 2021 Career Launching Companies List All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. Note on Fraudulent Recruiting/Offers We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at View email address on jobs.institutedata.com. You can also find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission’s website ( or you can contact your local law enforcement agency.