We are looking for a Techno Functional consultant with a strong SAP ABAP base. Key Responsibilities: Lead and execute SAP CRM implementation and upgrade projects, ensuring timely delivery and client satisfaction. Provide end-to-end support for SAP CRM systems, including WEB UI configurations, middleware integration, and issue resolution. Collaborate with business users to gather requirements, perform high-level solution designs, and provide technical support. Develop and customize CRM components, including transaction launchers, navigation bar profiles, and business roles. Enhance existing SAP CRM functionalities by implementing custom modules, BADI enhancements, and AET customizations. Perform system upgrades, SPAU/SPDD adjustments, and data migration activities. Conduct problem management and provide permanent solutions for recurring technical issues. Document functional specifications, create test cases, and perform comprehensive system testing. Mentor junior consultants and provide technical expertise during critical project phases. Qualifications: Experience: 10+ years in SAP CRM consulting, with extensive experience in implementation, support, and upgrade projects. Strong expertise in SAP CRM WEB UI architecture, OOABAP, and middleware. Proven track record of working in client-facing roles and managing on-site engagements. Skills: Proficiency in CRM technical areas: AET, BADI enhancements, BRF+ rules, and cross-component navigation. Functional expertise in CRM business processes like transaction types, partner determination, and status profiles. Hands-on experience with middleware integration, IDoc configurations, and interface developments. Certifications SAP-certified professionals preferred. Education Bachelor's degree in Computer Science, IT, or a related field.