• Preparing, reviewing, revising, and maintaining technical documents including software and systems engineering, system operations, testing, user documentation, etc.
• Writing and editing technical documentation for all the project's hardware and software requirements to include installation, configuration, and how-to documentation.
• Producing implementation guides and end-user guides for capabilities; providing field, data definition, and data flow documentation and formatting technical
  publications from pamphlets, technical drawings, and consultations with technical personnel and other available resources.
• Standardizing documentation by creating and implementing templates for all document types.
• Providing technical writing support to document all Infrastructure Services deliverables, functions, processes, and accreditation efforts.
• Maintaining document library to enable ease of document storage, retrieval, updates, and reviews.
• Participates in special projects as required.

• Effective communication skills.
• Knowledge of the principles and practices involved in technical research, writing, and editing.
• Knowledge of and ability to use various word-processing and desktop publishing software applications.
• Knowledge of the organization's products and services, customer requirements, purpose and structure of required documentation, and end user's level of understanding.
• Hands-on experience with Microsoft Office Suite.
• Self-starter.

• Responsible for the preparation, review, revision, and maintenance of technical documents including software and systems engineering, system operations, testing, and user documentation.
  
• Writes and edits technical documentation for all of the project’s hardware and software to include installation, configuration and how-to documentation.
  
• Creates code documentation for software; produces implementation guides and end-user guides for capabilities; provides field, data definition, and data flow documentation and formats technical publications from pamphlets, technical drawings, and consultations with technical personnel and other available resources.

• Researches and evaluates new concepts and processes to improve performance.
  
• Analyzes cross-functional problem sets, identifies root causes and resolves issues.
  
• Assists more junior level technicians, specialists, and managers in their activities.
  
• Can perform all tasks of lower level technicians, specialists, and/or managers.

• Works individually, actively participates on integrated teams, and leads multiple tasks, projects or teams.
  
• Oversees and monitors performance, and when required, takes steps to resolve issues.

• Directs multiple teams through to project completion.
  
• Provides guidance and direction to lower level technicians, specialists, and managers.

• Work independently or lead teams preparing and maintaining highly complex systems, programming and operations documentation, procedures and methods.
  
• Provide expert oversight of technical writing and editing to all phases of acquisition and technical documentation for the Program, Project, or Contract.
• Act as project leader for projects with complex or voluminous documentation and may provide or coordinate special documentation services as required.

• High School Diploma + 10 years of experience
  
• Associate's Degree + 8 years of experience
  
• Bachelor's Degree + 6 years of experience
  
• Master's Degree + 4 years of experience
  
• PhD + 2 years of experience 

Pay & Benefit HighlightsCompensation

• Above market fixed salary or hourly pay.
• Up to $10,000 bonus for each referral.
• Additional bonuses for exceptional performance, assisting with business development and company growth.

• 100% paid premiums for health insurance. Choose from over 80 gold-level medical plans from Aetna, CareFirst, Kaiser and UnitedHealthcare. Choose from PPO, EPO, POS, HMO, and HSA-compatible.
• HSA and FSA options.
• 100% paid premiums for dental insurance.
• 100% paid premiums for vision insurance.

• 100% paid premiums for short-term disability.
• 100% paid premiums for long-term disability.
• 100% paid premiums for accidental death & dismemberment.
• 100% paid premiums for life insurance with a $200,000 max benefit.

• 8% company contribution to 401k with immediate vesting.
• 401k pre-tax and Roth options.

• Up to 20 days of flexible paid time off (PTO).
• 11 days of paid floating holidays.

• Flexible work schedules including flex time and compressed work period.
• Remote work including partial or fully remote (contract and project-dependent).

View our detailed