Job DescriptionJob DescriptionNRTC is Member Driven and Technology Focused – providing solutions that help our 1,500 electric and telephone members bring all the advantages of today’s evolving technology to rural America. NRTC’s solutions are developed specifically to meet the needs of rural utilities and their customers, and include integrated broadband, managed services, smart grid, mobile and video solutions. We are a dynamic, growing cooperative with more than 800 employees operating out of eight office locations. Job Summary We are looking for a strong network engineer to provide Level III network support, network and system change control, as well as maintenance and management guidance for NRTC member networks including core network routing and switching equipment, and ISP access layer gear. The network engineer works with a team of engineers to remotely administer member devices including Cisco, Juniper, Astria, VYOS, Unifi and PFSense equipment. The ideal candidate for this role is a network engineer who wants to grow their programming, systems, and security skillsets with a core focus on pushing packets. Responsibilities Lead the network team in designing, planning, and implementation of network infrastructure and architecture for NRTC internal infrastructure Provide advanced technical support and assist junior members of the team in their support efforts Establish and maintain best practices for the network team in support of our affiliates and their network environments (consisting of servers, workstations, firewalls, routers and switches) Provide formal corporate communications on directional changes or changes that will impact existing services Select and implement security tools, policies, and procedures in conjunction with the company’s security team Monitor and maintain all levels of network security internally and externally Design, implement, and support network environments for NRTC members, including troubleshooting and problem resolution for operating system and hardware issues Support NRTC member change requests and conversions Provide NRTC members with guidance regarding new technologies, networking best practices, and provide recommendations on appropriate network hardware Provide support for engineering and professional services projects Monitor and manage NRTC member network devices Troubleshoot problems reported directly by customers and internal technical support teams Perform change management activities, including performing firmware upgrades to production systems Stay current on new technologies Provide mentoring to junior level staff Other duties and responsibilities as assigned Qualifications Knowledge, Skills, and Abilities Must demonstrate a collaborative mindset and the ability to work effectively in a team environment Ability to learn and understand current and evolving technologies both at a high level and at a detailed level Ability to communicate and problem solve efficiently and effectively with identified customers and IT personnel to ensure the implementation of accurate processes Expert knowledge of all aspects of network including installation, management, application deployment, advanced routing protocols, and security Advanced documentation and communication skills Experience debugging bridged/DHCP-based networks (including Option 82 use) Experience configuring and troubleshooting Cisco, Juniper, and/or unifi/vyos routers and switches Layer 2 network design and debugging (including 802.1q VLAN work) Layer 3 network design and debugging Advanced eBGP and iBGP skills to include configuration design, implementation, load balancing, and troubleshooting Ability to design, implement, and troubleshoot router and switch redundancy protocols (VRRP, MPLS, HSRP, GLBP, MC-LAG) Experience configuring and debugging L3 VPN tunnels, Advanced ability to be proactive, detail-oriented, and self-motivated Experience with automation, Netbox, Wireguard, Zabbix, Packetfence, Suricata, Docker, Python and Ruby are a plus A deep understanding of anycast services is ideal Opensource contributions are another considering factor A deep understanding of hybrid cloud/datacenter operations Understanding of cloud networking principles, including Virtual Private Cloud (VPC) architecture, transit gateways, security groups, network ACLs, route tables, VPNs, peering connections, and other networking concepts Understanding, experience and history of working with RPKI in a production environment Minimum Education and Experience Bachelor's degree in a related field preferred Seven (7) years of experience managing network and server infrastructure, including troubleshooting, physical installations, modifications, replacements and configuration changes. Service Provider experience desired Provable experience with the technologies listed, Show us your configuration/code An equivalent combination of education and experience may be considered. Physical Demands Work is typically performed in a remote office setting This position requires on call support rotation – 24x7 support Occasionally travel may be required (5%) Disclaimer: The above job description summary is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of required responsibilities, duties and skills. The order in which responsibilities, duties and skills are listed is not significant. #zr Powered by JazzHR tvDYdg4of5 Company DescriptionNRTC – Member Driven and Technology Focused NRTC provides solutions that help our 1,500 electric and telephone members bring all the advantages of today’s evolving technology to rural America. NRTC’s solutions are developed specifically to meet the needs of rural utilities and their customers, and include integrated smart grid solutions, advanced metering networks, next-generation energy, grid intelligence, broadband, managed services, mobile and video. We are a dynamic, growing cooperative with more than 800 employees operating out of eight office locations. We are looking to add experienced staff to our growing company to help our rural cooperative members develop their technology. Our approach is to educate and support our members as we work with them through a consultative process. Mission NRTC provides solutions that help our telecommunications and electric members bring all of the advantages of today’s evolving technology to rural America Vision We will be our members’ most trusted technology partner Values Our members are our reason for being We put the needs of our members first. We focus on delivering impactful solutions to them. Our team is the foundation of our success We trust each other. We cooperate with each other. We unite to accomplish our goals together. Our passion is supporting rural communities We are dedicated to our members and the communities they serve. IDEA Committee At NRTC, we are committed to Inclusion, Diversity, Equity and Awareness in the broadest sense to honor our company values. We believe an inclusive work environment provides an atmosphere that allows all employees to attain their greatest potential and achieve the greatest benefits for our Members. The IDEA Committee is committed to furthering a supportive and welcoming workplace environment in which employees of all backgrounds and demographic characteristics can productively and cohesively work together. Total Rewards We are proud to offer our employees an appealing total rewards package including competitive pay and a matching 401(k) plan, along with medical (with HSA contributions from NRTC), dental, vision, and short/long term disability insurance. We also offer 12 paid company holidays, paid-time off and paid training, as well as an employee assistance program, discounted wireless plan, and so much more. Growth and Development At NRTC, we pride ourselves in promoting from within and developing careers through our mentorship, Educational Assistance programs, NRTC University webinars, and a learning management platform. Most of our positions are posted internally first, where we give our existing employees the opportunity to elevate their careers. NRTC also provides a mentorship program that helps employees find experienced mentors who can lead them on their professional journeys. Our educational assistance program offers an annual reimbursement of up to $5,250 per calendar year for educational costs to promote professional growth with continued education outside of NRTC. Monthly NRTC University webinars are hosted to educate our employees on other business units and departments. NRTC provides a robust learning management platform including thousands of courses for continued self-education. Transparent Leadership Our Executive and Senior Leadership Teams provide frequent updates with our quarterly “All Hands Meetings” both company-wide and within each one of our four business units. These meetings consist of important company updates, candid financial information, employee milestones, Employee Excellence Awards, special guests, IDEA updates and on-the-spot employee Q&A. To help encourage open communication, feedback and discussions, NRTC leadership also has an “open door policy,” and conducts numerous employee surveys which allows our employees to help shape the culture and future of NRTC.Company DescriptionNRTC – Member Driven and Technology Focused \r\nNRTC provides solutions that help our 1,500 electric and telephone members bring all the advantages of today’s evolving technology to rural America. NRTC’s solutions are developed specifically to meet the needs of rural utilities and their customers, and include integrated smart grid solutions, advanced metering networks, next-generation energy, grid intelligence, broadband, managed services, mobile and video. We are a dynamic, growing cooperative with more than 800 employees operating out of eight office locations. We are looking to add experienced staff to our growing company to help our rural cooperative members develop their technology. Our approach is to educate and support our members as we work with them through a consultative process. \r\n\r\nMission\r\nNRTC provides solutions that help our telecommunications and electric members bring all of the advantages of today’s evolving technology to rural America\r\n\r\nVision\r\nWe will be our members’ most trusted technology partner\r\n\r\nValues\r\nOur members are our reason for being\r\nWe put the needs of our members first.\r\nWe focus on delivering impactful solutions to them.\r\n Our team is the foundation of our success\r\nWe trust each other. We cooperate with each other.\r\nWe unite to accomplish our goals together.\r\n Our passion is supporting rural communities\r\nWe are dedicated to our members and the communities they serve.\r\n\r\nIDEA Committee\r\nAt NRTC, we are committed to Inclusion, Diversity, Equity and Awareness in the broadest sense to honor our company values. We believe an inclusive work environment provides an atmosphere that allows all employees to attain their greatest potential and achieve the greatest benefits for our Members. The IDEA Committee is committed to furthering a supportive and welcoming workplace environment in which employees of all backgrounds and demographic characteristics can productively and cohesively work together. \r\n\r\nTotal Rewards\r\nWe are proud to offer our employees an appealing total rewards package including competitive pay and a matching 401(k) plan, along with medical (with HSA contributions from NRTC), dental, vision, and short/long term disability insurance. We also offer 12 paid company holidays, paid-time off and paid training, as well as an employee assistance program, discounted wireless plan, and so much more.\r\n\r\nGrowth and Development\r\nAt NRTC, we pride ourselves in promoting from within and developing careers through our mentorship, Educational Assistance programs, NRTC University webinars, and a learning management platform. Most of our positions are posted internally first, where we give our existing employees the opportunity to elevate their careers. NRTC also provides a mentorship program that helps employees find experienced mentors who can lead them on their professional journeys. Our educational assistance program offers an annual reimbursement of up to $5,250 per calendar year for educational costs to promote professional growth with continued education outside of NRTC. Monthly NRTC University webinars are hosted to educate our employees on other business units and departments. NRTC provides a robust learning management platform including thousands of courses for continued self-education. \r\n\r\nTransparent Leadership\r\nOur Executive and Senior Leadership Teams provide frequent updates with our quarterly “All Hands Meetings” both company-wide and within each one of our four business units. These meetings consist of important company updates, candid financial information, employee milestones, Employee Excellence Awards, special guests, IDEA updates and on-the-spot employee Q&A. To help encourage open communication, feedback and discussions, NRTC leadership also has an “open door policy,” and conducts numerous employee surveys which allows our employees to help shape the culture and future of NRTC.