We are seeking a highly skilled and motivated individual to join our team as a Financial Business Analyst. In this role, you will be responsible for developing P&L forecasts, interacting with senior leaders across various departments, and monitoring financial performance for multiple clients. Your expertise in financial analytics, modeling, and reporting will be crucial in providing detailed commentary on variances, identifying areas for improvement, and supporting leadership with critical decision-making analyses. The ideal candidate will have a strong background in finance or accounting, excellent analytical and communication skills, and the ability to thrive in a fast-paced, dynamic environment. Roles & Responsibilities Develop P&L Forecast (Revenue, Direct Cost and Overheads) for multiple Clients and LOB’s. Interact with US-based OPS/CS VPs/EVPs/Strategic Business Leaders, Quality, Training, Accounting and WFM to develop accurate projections, cost analysis, P&Ls, ROI, IRR, Cash Flows and receive necessary approvals. Monitor financial performance for multiple clients and report performance against the Budget Work closely with EVPs and their Operations team to accurately capture all information that will impact P&L forecast. Provide detailed commentary on week-over-week variance in P&L projections and variance to Budget. Provide clear inputs to EVPs to explain Variance to Budget during month-end close. Identify and Highlight areas of improvement with respect to operational efficiencies and financial performance. Give consultative feedback and suggestions to the EVP/s and their Operations team to improve efficiency and profitability. Design reports to help monitor and manage operational efficiencies and review financial performance. Review monthly billing reports/invoices prepared by Operations. Develop and prepare Budgets/Targets by client. Support Operations Leadership with analyses required for leadership decision-making. For example Cost Benefit analysis of wage increase Provide ad hoc reporting as requested. Skillset & experience 2 years experience in financial analytics, financial modeling, P&L reporting or performance improvement projects, and pricing, preferably in a Call Center environment. Strong Analytical and problem-solving skills. Excellent oral and written communication skills in English Excellent interpersonal skills Ability to thrive in a fast-paced, change-oriented environment. Self-motivated and able to work independently. Qualifications A college degree, preferably in Finance/Accounting. Relevant and significant experience (at least 3 years) in a similar role may substitute for the education requirement. Very Strong MS Excel and MS PowerPoint skills Experience in creating PowerPoint presentations and presenting to leadership teams Ability to successfully clear background check and drug screening.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.