Job Summary:  Food Court Operation Manager (Multiple Outlet)  Permanent role Gross salary up to $ 6,000  Hybrid working Environment  Location: Multiple outlet/Remote work Responsibilities:  Operations Operations Led a team of Area Managers to achieve sales targets and ensure overall performance of the outlets. Provided guidance to Area Managers to ensure smooth daily operations of Foodcourts and Coffeeshops. Directed and set clear operational guidelines for the team in accordance with company SOPs and workflows. Maintained positive working relationships with landlords, relevant authorities/agencies, and stall tenants. Ensured compliance with NEA, SFA, and Civil Defense regulations, and participated in outlet inspections, ensuring follow-up actions were completed. Coordinated with landlords on building issues, joint promotions, and events. Promoted food stalls to tenants and ensured the timely collection of rentals. Managed lease agreement renewals, negotiated terms, and followed up with stall tenants. Sourced and maintained qualified tenants and food types to fill vacant stalls, ensuring all spaces were occupied. Proposed activities based on market demands. Took immediate and appropriate action for debt recovery (e.g., stall rentals) and minimized credit losses. Collaborated with Business Development and Project teams to identify new business opportunities, and managed site sourcing, building, and renovation. Led outlet improvement programs and spearheaded large renovation or facelift projects. Managed the financial and operational performance of Foodcourts and Coffeeshops in the designated region. Worked closely with senior management and the financial team on outlet budgets. Developed business plans and provided regular reports on area performance, sales, and financial budget analysis. Proposed solutions to enhance the bottom line and improve the Profit and Loss of outlets. Ensured consistent quality and service standards. Developed employees through ongoing feedback and by establishing performance expectations. Conducted regular checks on hygiene, service standards, and product quality, providing feedback to both internal teams and stall tenants. Ensured stall pricing adhered to agreed-upon terms. Evaluated the performance of stall tenants and provided regular assessments. Supervised and guided stall tenants and cleaning contractors to maintain high service standards and achieve housekeeping excellence. Led weekly and monthly outlet meetings. Ensured M&E works were completed on schedule. Administration Reviewed staff performance and provided recommendations for staff confirmation, promotions, and training to improve their work performance. Addressed disciplinary issues, grievances, disputes, and work-related tensions within the team. Managed termination procedures in accordance with company guidelines. Effectively communicated company policies and procedures to team members, stall tenants, and others as needed. Held responsibility for managing outlet float money, petty cash, and daily sales collections. Ensured accuracy of daily sales received from stall tenants and confirmed proper bank deposits. Submitted outlet reports in a timely manner. Prepared and submitted monthly reports to Senior Management. Ensured effective cost control on all expenses in line with budgetary requirements. Took necessary actions against stall tenants and contractors for non-compliance with service, housekeeping, and contractual agreements. Performed any other tasks as assigned by management.   Job Requirement :  Min 4 years relevant experience in F&B industry with at least 2 years at the Management level Strong leadership quality with excellent analytical and decision-making skills Good people management skills, communication, and listening skills Posses a valid Class 3 Driving License   Please submit your updated resume by using the APPLY NOW BUTTON By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application. *We regret to inform that only shortlisted candidates would be notified* We wish you all the best in your career search. You are welcome to visit our website at http://www.rkgroup.sg/ RK Recruitment Pte Ltd | EA License No.: 20C0280 TEH CHEE HONG | EA Personnel No.: R24121499