Role: Test Release and Support Engineer Duration: 12 Months Location: Onsite - Cambridge - CB4 0WZ Rate: £25 P/HOUR - Umbrella Job Responsibilities: Supporting manual testing and factory release of our endpoint security software products Triaging, investigating and documenting issues raised by HP's testing teams using Jira and internal tools Liaising between testers, developers and product managers to resolve issues Making software releases to the testing and factory teams, including ongoing management/configuration and production of supporting artefacts Maintenance and development of internal process and system documentation Job Requirements: 1+ years of experience in technical support, preferably with log analysis Good understanding of Windows, including applications (MS Office suites, browsers) and system tools (registry, event viewer) Confident command line user Hands-on experience of ticketing software (e.g. Jira) Familiarity with standard software development methodologies The following skills and attributes are a plus: Commercial software testing experience, including writing test cases Management of test infrastructure and environments Knowledge of a programming language such as PowerShell, Python, C# Experience with remote connectivity solutions (e.g. TeamViewer) and working with globally distributed development teams Familiarity with a hardware-led environment ADZN1_UKTJ